Black Swan

2022

Chile

Project Overview

Comprehensive concept development and experience design for an exclusive web3 community destination set within a 2000-hectare farmstead.

Challenge

Create a distinctive private community destination that seamlessly blends physical space with web3 principles, establishing a new model for community-driven hospitality in a natural setting while ensuring operational viability.

Our Approach

We developed a holistic strategy that united innovative concept creation with practical implementation:

  • Concept Creation: Developed the foundational concept for a private community destination that bridged digital innovation with natural immersion

  • Brand Development: Created a distinctive identity that resonated with the web3 community while embracing the property's connection to nature and agriculture

  • Community Strategy: Designed membership frameworks and engagement strategies that fostered meaningful connections among community members

  • Cultural Programming: Crafted a calendar of distinctive experiences and events that reflected the community's values and interests, including the development of an artist residence program that created ongoing cultural vitality

  • Guest Journey Design: Mapped a seamless journey from digital to physical touchpoints, creating moments of discovery and connection throughout the stay

  • Operational Framework: Provided advisory on operational structures that would support the unique community model while ensuring excellent service delivery

  • Amenities Curation: Selected distinctive amenities and experiences that enhanced the sense of place and community

Results

Black Swan emerged as a pioneering model for community-driven hospitality, successfully integrating web3 principles with the authenticity of its farmstead setting. The project established a blueprint for experiential destinations that balance innovation with connection to place, digital community with physical experience.